Terms & Conditions
Last updated: 14 March 2026
Terms & Conditions
SEA LA VIE ESCAPES
Moreton Bay Private Escapes · ABN 76 691 809 864
Last updated: 26 May 2026
These Terms & Conditions govern your booking and participation in any private boat charter or related service provided by Sea La Vie Escapes, a trading name of Moreton Bay Private Escapes (ABN 76 691 809 864) (“we”, “us”, “our”). By making a booking, paying a deposit, or boarding our vessel, you (“you”, “the Guest”, “the Hirer”) agree to these Terms on behalf of yourself and every member of your party.
1. Our Services
We operate private, skippered boat charters on Moreton Bay and surrounding waters in Queensland, departing from Manly Boat Harbour (or another agreed departure point). Our charters currently include The Ultimate Escape (up to 7 guests) and The Island Getaway (up to 4 guests), each a six-hour private experience. Activities may include cruising, snorkelling, swimming, sandbar stops and island visits, subject to weather, tides, marine conditions and the Master’s discretion.
Charters are private and exclusive to your party. The vessel, route, inclusions and timing are as described at the time of booking, but remain subject to the operational and safety provisions in these Terms.
2. Bookings and Confirmation
A booking is a request until we confirm it in writing (by email) and the required deposit or payment has been received. We may decline or cancel a booking where the vessel is unavailable, where conditions are unsafe, or where we reasonably believe a booking has been made fraudulently or in breach of these Terms.
You are responsible for ensuring the accuracy of all booking details, including guest numbers, the lead contact, dietary requirements and any special requests. You must notify us promptly of any changes.
3. Pricing and Payment
Prices are quoted in Australian dollars and include GST unless stated otherwise. Indicative starting prices are From $2,400 (The Ultimate Escape) and From $1,990 (The Island Getaway); the final price for your charter is the amount confirmed in your booking.
• A deposit of 25% of the total charter price is payable at the time of booking to secure your date.
• The balance is due 14 days before your charter date. For bookings made within 14 days of the charter date, full payment is required at the time of booking.
• Payments are processed securely by Stripe. We do not store your card details.
If the balance is not received by the due date, we may treat the booking as cancelled by you and apply the cancellation charges in clause 4.
4. Cancellation, Changes and Refunds — by You
We understand plans change. The following cancellation charges apply when you cancel or reduce a confirmed booking, calculated on the total charter price:
• 30 or more days before the charter: your 25% deposit is forfeited; any balance already paid is refunded in full.
• 14 to 29 days before: 50% of the total charter price is payable (your deposit is applied toward this).
• Fewer than 14 days before, or non-arrival (“no-show”): 100% of the total charter price is payable.
Cancellations must be made in writing. Where we are able to re-sell your date, we may, at our discretion, offer a credit or partial refund. Requests to change your date are subject to availability and are not guaranteed.
Nothing in this clause limits your rights under the Australian Consumer Law (see clause 8). These cancellation charges apply to a change of mind or change of circumstances on your part, and do not apply where you are entitled to a remedy because we have failed to meet a consumer guarantee.
5. Cancellation and Changes — by Us (including Weather and Safety)
The safety of guests and crew is our highest priority. Boating is weather-dependent, and Moreton Bay conditions can change quickly.
The Master may delay, shorten, alter the route of, relocate, or cancel a charter where, acting reasonably and with due care and skill, they consider that weather, sea state, tides, mechanical, navigational, environmental or safety factors make proceeding unsafe or unsuitable.
If we cancel your charter before departure for these reasons (or any reason within our control), we will offer you, at your election:
• a mutually agreed alternative date; or
• a full refund of all amounts paid.
If a charter is shortened or altered after departure for safety or weather reasons, we will act reasonably and, where appropriate, offer a partial refund or credit reflecting the portion of the service not provided. We will always aim to deliver an equivalent experience where it is safe to do so (for example, by sheltering in calmer waters).
We are not able to control the weather itself, and a charter that proceeds safely will not be refunded merely because conditions were less than ideal. However, we will not proceed with — or refuse to reschedule — a charter that cannot be conducted safely.
6. Minimum Standards for Departure
We may refuse boarding or participation, without refund, to any person who:
• is, in the Master’s reasonable opinion, intoxicated or affected by drugs;
• behaves in a manner that is unsafe, abusive, or threatening to crew, other guests, or the public;
• refuses to follow lawful and reasonable safety instructions from the crew; or
• is not fit to participate in a marine activity having regard to a medical condition they have not disclosed.
7. Your Responsibilities and Conduct on Board
While on board, you and your party agree to:
• follow all reasonable safety directions given by the Master and crew at all times — the Master’s decision on all safety matters is final;
• wear provided safety equipment (including lifejackets) when directed;
• supervise children in your party at all times (see clause 12);
• not bring illegal substances, weapons, or dangerous items on board;
• consume alcohol only responsibly and as permitted by us, and stop if asked by the crew;
• treat the vessel, equipment and marine environment with care.
You are responsible for any loss or damage to the vessel or equipment caused by the deliberate, reckless or negligent act of you or a member of your party, fair wear and tear excepted.
8. Your Rights Under the Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (“ACL”). Among other things, we guarantee that our services will be provided with due care and skill, will be reasonably fit for any purpose you have made known to us, and will be supplied within a reasonable time.
If we fail to meet a consumer guarantee, you are entitled to a remedy under the ACL — which, depending on whether the failure is major or minor, may include a re-supply of the service or a refund. Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the ACL that cannot lawfully be excluded, restricted or modified.
9. Assumption of Risk and Risk Warning
Boating, swimming, snorkelling and related water-based activities carry inherent risks that cannot be entirely eliminated, even when reasonable care is taken. These include (without limitation) the risk of slips, trips and falls on a moving vessel; immersion, drowning or near-drowning; marine stings, bites or contact with marine life; sunburn, heat and dehydration; sea sickness; and injury from weather, sea conditions, or the actions of other water users.
By participating, you acknowledge that these are obvious risks of a recreational activity and that you voluntarily assume them. You confirm that each member of your party who participates is in a fit state to do so, can swim to a level appropriate to the activities they choose, and will disclose any relevant medical condition to the crew before departure.
RISK WARNING (required under the Australian Consumer Law): Under the Australian Consumer Law (Commonwealth), several consumer guarantees apply to the supply of recreational services, including that the services will be rendered with due care and skill, will be reasonably fit for any disclosed purpose, and might reasonably be expected to achieve any desired result you have made known. Under section 139A of the Competition and Consumer Act 2010 (Cth), we are entitled to ask you to agree that those guarantees do NOT apply to you in relation to the supply of recreational services, to the extent they relate to death or physical or mental injury. If you accept these Terms, you agree that your rights to sue us under the Australian Consumer Law if you are killed or injured due to a failure to comply with those guarantees are excluded, restricted or modified as set out below. This change to your rights does NOT apply if your death or injury is caused by our reckless conduct.
10. Limitation of Liability
To the maximum extent permitted by law, and subject to clauses 8 and 9 and to section 139A of the Competition and Consumer Act 2010 (Cth):
We exclude, restrict and modify our liability to you for the consumer guarantees relating to recreational services to the extent that liability relates to death, or physical or mental injury (including the aggravation, acceleration or recurrence of an injury) arising from your participation in our charter. This exclusion does not apply where the death or injury results from our reckless conduct, and does not apply to any liability that cannot be excluded under the ACL or any applicable State law.
For all other liability not relating to death or personal injury, and to the maximum extent permitted by law:
• we are not liable for indirect, special or consequential loss, or for loss of enjoyment, profits, or opportunity; and
• our total aggregate liability arising out of or in connection with a charter is limited to the total amount you paid us for that charter.
We are not liable for loss or damage caused by events beyond our reasonable control (see clause 16), or by your own act, omission or breach of these Terms.
11. Personal Property
You bring personal property on board at your own risk. We are not responsible for loss of or damage to personal belongings except to the extent caused by our negligence or a failure to meet a consumer guarantee. We strongly recommend you do not bring valuables on board and that you secure any items sensitive to water.
12. Children and Minors
Guests under 18 are welcome but remain the responsibility of the accompanying adults in your party at all times. The lead booking contact must be at least 18. Children must wear an appropriately fitted lifejacket when directed by the crew and must be supervised on deck, near the water, and during all in-water activities.
13. Catering, Allergies and Dietary Requirements
Where catering is included or arranged, you must tell us of any allergies, intolerances or dietary requirements at the time of booking. While we take care to accommodate disclosed requirements, we cannot guarantee an allergen-free environment on board, and you participate in eating arrangements on that basis. If you bring your own food or beverages, you do so subject to our prior agreement.
14. Photography and Marketing
We may take photographs or video during your charter for our records and promotional use. If you do not wish you or your party to appear in our marketing, please tell the crew before or during the charter and we will respect that request. Our handling of personal information is described in our Privacy Policy.
15. Insurance
We carry the insurances required to operate as a licensed commercial charter. We recommend you hold your own travel and personal accident insurance appropriate to water-based recreational activities, as our insurance does not cover your personal losses, change-of-mind cancellations, or pre-existing conditions.
16. Events Beyond Our Control (Force Majeure)
We are not liable for any failure or delay in performing a charter caused by events beyond our reasonable control, including severe weather, storms, flooding, fire, government or maritime authority directions, marine park closures, pandemics, or mechanical failure that could not reasonably have been prevented. Where such an event prevents a charter, we will offer a reschedule or a refund of amounts paid for the portion of the service not provided.
17. Privacy
We collect and handle your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). By making a booking you consent to that handling.
18. Governing Law
These Terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.
19. Changes to These Terms
We may update these Terms from time to time. The version in force at the time of your booking applies to that booking. The current version is always available on our website.
20. Contact Us
Sea La Vie Escapes (Moreton Bay Private Escapes, ABN 76 691 809 864)
Email: info@sealavieescapes.com.au
Phone: 0468 930 952
Address: Manly Boat Harbour, Davenport Dr, Manly QLD 4179